Privacy Policy for Best Appliance Repair

This Privacy Policy explains how Best Appliance Repair (we, us, our) collects, uses, and shares information from visitors (you, users) when you access our website or use our online contact forms. This policy describes our practices relating to personal and non-personal information that we collect and outlines your agreement with regards to the collection, usage, sharing, and storage of this information. By browsing our website or submitting requests or inquiries through our forms, you consent to and accept the terms detailed here.

Best Appliance Repair operates primarily for informational purposes, allowing users to understand the services we offer and providing an efficient way to request appliance repair service through phone at (813) 616-3173 or through the online service request form provided on the website. We do not process transactions or collect credit card or other sensitive payment information.

Information Collection and Usage

To respond effectively to service requests or inquiries, we obtain personal information that you voluntarily provide via the call request form or over the phone. Such information typically includes your name, telephone number, email address, residential address, appliance details, and a summary of the service issue you are experiencing. We use this information solely to contact you, schedule and complete requested services, and support related operations. By submitting this information to us, you explicitly consent to being contacted by phone, email, or text message regarding your requested services by us or our trusted operational and service partners.

Additionally, we may automatically collect certain non-personal data regarding your visit to our website, which includes data gathered through cookies and web beacons (tracking technologies). Non-personal data includes your IP address, browser type, device information, accessed pages, referral sources, and other anonymous usage details. We utilize this non-personal browsing data primarily to improve user experience, optimize our website, identify visitor preferences, and perform general analytical activities.

Information Sharing

We may share your personal information with third-party partners or service providers who assist us directly in the completion and fulfillment of appliance repair service requests or other operational tasks related to our business. This ensures the efficient scheduling, dispatching, and provision of requested services. By submitting information to us via call or online form, you expressly agree to allow the sharing of your information with our trusted third-party partners for these operational purposes.

We do not sell, lease, trade, or otherwise disclose your personal information to third parties for marketing or unrelated commercial purposes. We reserve the right, however, to disclose your information when compelled by applicable law, legal proceedings, regulatory authority, or to protect our rights, safety, property, or the safety of our customers or others.

Your User Consent and Communication Commitment

By initiating contact with us through phone calls to (813) 616-3173 or submitting service requests via our online forms, you explicitly consent to receiving communications via telephone call, email, or SMS/text messaging from us and our selected operational partners. Such communications will be service-related, timely, and relevant to your inquiry or requested service. To opt-out of future communication from us, please use our contact telephone number (813) 616-3173 to notify us of your communication preferences.

Your Waiver and Limitations of Legal Action

By accessing this website and/or submitting a request or inquiry, you explicitly agree and acknowledge that you waive your right to sue or initiate any form of legal action beyond direct negotiation with Best Appliance Repair regarding any disputes, claims, or damages related to your use of our website, content, services offered, or communications received.

You also agree and acknowledge that the maximum allowable compensation or monetary remedy available to you for any and all claims, disputes, or actions arising out of or related to your interactions with us or use of the site is strictly limited to one hundred dollars ($100). By using the website and services, you expressly accept this limitation.

Additionally, as a condition of utilizing Best Appliance Repair’s website, request forms, and service offerings, you expressly agree to bear and cover the entirety of your own legal fees and expenses incurred in connection with any disputes or other legal or administrative actions concerning this website or provided services.

Data Security

Best Appliance Repair takes reasonable and industry-standard measures to protect the security of your personal information. However, no transmission or electronic storage method is completely secure, and as such we cannot guarantee absolute protection of your data, especially while information is transmitted to us via email or online form.

Changes to Our Privacy Policy

We reserve the right to periodically update or modify this Privacy Policy. Any updates take effect immediately upon posting, and users are encouraged to check this page regularly to stay informed of any changes. Continued usage of the site following updates constitutes acceptance of updated terms.

Opting Out or Contacting Us

If you wish to opt-out from receiving communications or have further questions regarding privacy practices, please contact us directly at (813) 616-3173.